Episode 033
We Let AI Answer 100% of Our New Patient Calls (Here’s What Happened)
Most dental AI receptionist systems convert at 30%. That’s barely better than voicemail. In this episode, Dr. Blake Hamblin shares with Gary Bird how he went from a failed AI rollout with long awkward pauses… to running 100% of new patient calls through an AI agent converting at 75–85%.
Episode 012
The Secret to Retaining Patients Without Insurance
Most dentists set up a membership plan, but almost no one signs up. In this episode of My Dental Playbook, Dr. Blake Hamblin and Gary Bird break down why most membership plans fail and the simple tweaks that make patients say yes on the spot.
Episode 011
The 3-Step System Every Practice Needs to 2.5x Treatment Acceptance
The 3-step Finance, Phase, Discount system Dr. Blake Hamblin uses is transforming how patients say yes and how fast practices grow. In this episode, Dr. Blake and Treatment Coordinator Paige reveal the 3–5 minute Cherry approval flow, how to present total and monthly side by side, and what to do when the approval doesn’t cover the full plan. This is one every dentist should listen to.