▶️ Full 5-part Hygiene Crisis series playlist: youtube.com/playlist?list=PLc5Ru9aNk5_M
📥 Free Resource: go.mydentalplaybook.com/resources/hygiene-onboarding-playbook
Your hygienists don’t become top performers by chance; they need the right systems, coaching, and accountability. In this episode, Gary Bird, Dr. Blake Hamblin, and lead hygienist Autumn Bretscher reveal the exact onboarding and KPI framework that helps their team consistently deliver better patient care, stronger treatment acceptance, and long-term practice growth.
What you’ll learn in this episode:
- Build a structured onboarding system that prepares new hygienists for long-term success.
- Track the KPIs that matter most, including 90–95% reappointment rates, fluoride acceptance, and laser treatment goals.
- Implement the Triangle System to improve communication between the hygienist, doctor, and patient.
- Coach hygienists through role-playing, scorecards, and real-time feedback instead of guesswork.
- Create ethical bonus systems that increase collections, improve patient care, and strengthen your fee-for-service practice.
This is Episode 3 of 5 in the Hygiene Crisis series. Watch the complete series in order here: youtube.com/playlist?list=PLc5Ru9aNk5_M
Episode order: The State of the Hygiene Market / Recruiting / Onboarding and KPIs / Pay and Compensation / PPO vs. Fee-for-Service
Hosted by Gary Bird and Dr. Blake Hamblin, with lead hygienist Autumn Bretscher, sharing real strategies from real practices, backed by data from 1,195+ dental offices. Whether you’re focused on dental marketing, hiring, PPO optimization, collections, or practice growth, this episode delivers proven systems you can implement immediately.
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