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If patients keep saying they need to “think about it,” your problem probably isn’t pricing. It’s how treatment is being presented.
In this special training episode, Dr. Blake Hamblin, his lead Treatment Coordinator Paige, and Gary Bird walk through the exact patient financing system that’s helped dramatically improve treatment acceptance, increase collections, and create a better patient experience.
From scripting and financing conversations to handling objections and phased treatment, you’ll learn the practical process high-performing practices use every day to help more patients move forward with care.
What you’ll learn in this episode:
- Why doctors should focus on the clinical conversation while treatment coordinators own the financial conversation
- The patient financing script that makes treatment feel more affordable without discounting
- How to answer common financial objections using the “Four Promises” framework
- Ways to handle denied financing, low approval amounts, and phased treatment plans without losing the patient
- Why scripting creates more natural conversations and higher treatment acceptance
- How patient financing helps practices increase collections while shifting the conversation away from insurance
Hosted by Dr. Blake Hamblin and Gary Bird, with special guest Paige, Treatment Coordinator at Hamblin Family Dentistry, sharing the communication systems and patient financing strategies their team uses every day to improve case acceptance and collections.
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