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If your payroll is creeping past 30% and you keep saying yes to raises you can’t afford, the problem isn’t your team, it’s the system you’re missing. Christian Mullin, a Virginia Beach practice owner who scaled from $1.1M to $2.6M+ while doubling his team, breaks down exactly how to stop avoiding the conversation and start leading it.
What you’ll learn in this episode:
- Reframe every raise request into a value conversation using 3 specific questions
- Build tiered pay bands with real accountability, including downward movement
- Use scorecards and 1-on-1s so raises are earned, not demanded
- Track the 3 hygiene metrics that actually predict SRP production and collections
- Make practice economics transparent so your team connects effort to compensation
Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices.
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